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Jim Shore
Precious Moments
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Waterford Crystal

Contact us 

Oak Mill Mall
7900 N. Milwaukee Avenue
Niles, IL 60714

Toll Free: 800-227-8670
Fax: 847-967-0133

Store Hours:
Monday thru Friday 10am - 6pm
Saturday 10am - 5:00pm
Sunday 11am - 3:00pm
Memorial Day - Closed!
July 4th - Closed!
Labor Day - Closed!
Thanksgiving Day - Closed!
Christmas Eve 9am - 3pm
Christmas Day - Closed!
New Year's Eve 9am - 3pm
New Year's Day - Closed!

Customer Care/Business Hours
Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience

Order Tracking
Orders you have placed (Reviewing an order, tracking a shipment) can be tracked through emailing us at

Orders via web
If you have any questions about our prices, policies, or procedures, we recommend you to email us at

If you have any suggestions about improving our Online shop, please email us at


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